International | The gig economy of crime

The Uber of the underworld

Amateur crooks are using plug-and-play hacking kits

Illustration of cybercrime with symbols like Bitcoin, email, binary code, and a phishing hook surrounding a human silhouette on a computer screen
Illustration: Ben Jones
|SINGAPORE|7 min read

EVERYTHING’S POSSIBLE at Harrods, proclaims the website of Britain’s glitziest department store. Alas, on May 1st this universe of possibilities included an attempted cyber-attack that forced the company to restrict internet access at its sites, it said. The attempted intrusion came just days after hackers took down computer systems at Marks & Spencer (M&S), a supermarket and clothing retailer which says the disruptions will cost it some £300m ($405m). These breaches, which also hit the Co-op supermarket chain, were more than just costly cyber-attacks. They are worrying examples of how crime is evolving beyond simple street thuggery, or even the work of small groups of clever hackers, into a global service economy where anyone with cryptocurrency can buy the tools to paralyse a multinational corporation.

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This article appeared in the International section of the print edition under the headline “The Uber of the underworld”

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