How to build the right corporate culture
It is critical to firms’ success. Here’s what managers should do about it

Every company has a culture, whether it wants one or not. But too few firms think deeply about what they want their culture to be, or about how to embed it. As the latest episode of our Boss Class podcast discovers, it’s not enough to recite a few abstract nouns. No one has ever become more transparent or collaborative because they see those words in the lobby.
This article appeared in the Business section of the print edition under the headline “The dark matter of organisations”
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